Gaming at tbjl should always be enjoyable — not stressful. This page covers everything you need to know about tbjl's responsible gaming tools, the warning signs of problem gambling, and how to get help if you or someone you know needs it.
Our Commitment
Responsible gaming at tbjl isn't a disclaimer at the bottom of a page — it's a core part of how the platform is built. From the moment you register, tbjl gives you the tools to control how you play, how much you deposit, and how long you stay on the platform. It's your account, and you should always feel in control of it.
Here's the honest reality: most players who enjoy tbjl do so recreationally, the same way people enjoy going to the cinema or dining out. They set a budget, stick to it, and have fun. But for a small number of people, gambling can become more than entertainment — and it can start affecting work, family, and finances in ways that are hard to recognize from the inside.
tbjl takes that risk seriously. The platform is PAGCOR-regulated, which means responsible gaming isn't optional — it's a regulatory requirement that tbjl is audited against. But beyond compliance, the tbjl team genuinely believes that a player who plays responsibly and stays in control is a player who enjoys the platform longer, plays better, and has a better time overall.
The tools on this page are available to every tbjl account holder, right now, for free. You don't need to have a problem to use them. Setting a deposit limit before you start the week is just smart gaming. Taking a cooling-off period during a bad run is a sign of good judgment, not weakness. tbjl encourages every Filipino player to explore these tools as part of a healthy gaming routine.
tbjl operates under PAGCOR's regulatory framework, which includes mandatory responsible gaming requirements. PAGCOR maintains a Responsible Gaming program for Filipino players. If you need external support beyond tbjl's internal tools, please contact the PAGCOR Responsible Gaming Helpline or seek assistance from a qualified counseling service in the Philippines.
21+ Age Restriction
The Philippines sets the minimum legal age for participation in PAGCOR-regulated gambling at 21 years old — older than most other countries. There's a reason for this. Research consistently shows that younger adults are significantly more vulnerable to developing gambling-related problems, because the decision-making and impulse control centers of the brain are still developing through the early twenties.
tbjl enforces this requirement seriously:
Built Into Every Account
These tools are available in your account settings right now. You don't need to have a problem to use them — they're for every player who wants to stay in control.
Set a maximum daily, weekly, or monthly deposit amount from your account settings. Once you hit your limit, tbjl will block further deposits for that period. Reductions to your limit take effect immediately. Increases require a 24-hour cooling-off period before taking effect — by design, to prevent impulsive increases during a losing session.
Configure session time reminders to receive an alert after a specified period of continuous play — for example, 30 minutes, 1 hour, or 2 hours. The reminder prompts you to take a break and review your session. Time can pass quickly when you're playing, and this tool helps you stay aware of how long you've been on.
Take a short break from tbjl with a temporary account suspension. Choose from 24 hours, 7 days, or 30 days. During a cooling-off period, your account is completely inaccessible for gaming and deposits. Pending withdrawal requests are still processed. This tool is useful if you feel you need a short break but don't want permanent exclusion.
If you feel your gambling has become a problem, you can request permanent self-exclusion from the tbjl platform. Self-exclusion requests are processed within 24 hours. Once activated, your account is closed, you are removed from all marketing communications, and the exclusion cannot be reversed for the selected exclusion period. This is the most powerful protection tool tbjl offers.
Set a maximum net loss amount per day, week, or month. Once your net losses reach the set limit, tbjl will block further real-money gameplay for the remainder of that period. Loss limits operate alongside deposit limits as a complementary protection layer for players who want to cap their potential losses rather than just deposits.
Access a clear summary of your tbjl account activity from within your account settings — including your deposit history, withdrawal history, net gaming result per period, and time spent on platform. Reviewing your account activity regularly is one of the healthiest habits a player can develop. tbjl makes this data available and readable, not buried in raw transaction logs.
All responsible gaming tools are available directly within your tbjl account settings under the "Responsible Gaming" tab. You can also request activation of cooling-off periods or self-exclusion by contacting tbjl's 24/7 live chat support team, who will process your request immediately. You do not need to provide a reason to use any of these tools.
Know the Signs
Being honest with yourself about your gaming habits is one of the most important things you can do. Here's what healthy gaming looks like — and what the warning signs of a problem look like.
You play with money you can afford to lose — it's part of your entertainment budget, not rent or groceries.
When you win, it's a nice bonus. When you lose, you're disappointed but not devastated — you're not chasing losses.
You can stop playing when you've hit your time limit or budget, even if you're on a losing streak.
Your friends and family know you play online — you're not hiding your gaming activity from them.
Gaming doesn't interfere with work, school, family time, or sleep. It fits comfortably around your life.
You don't feel anxious or irritable when you're not able to access the platform for a few days.
You play for entertainment and enjoyment — not as a way to escape problems or earn income.
You're spending more than you planned — using money set aside for bills, food, or family expenses to fund gaming.
You're chasing losses — depositing more to try to win back what you've already lost, and feeling like you need to recover it.
You find it hard to stop playing once you've started, even when you've told yourself you would.
You're hiding your gaming activity — lying to family members about how much time or money you spend on it.
Gaming is affecting your work performance, attendance, or your relationships at home.
You feel anxious, irritable, or restless when you can't access the platform.
You're using gaming as a way to escape stress, anxiety, depression, or personal problems.
It may be time to take a break. Use tbjl's self-exclusion tool, talk to someone you trust, and consider reaching out to the PAGCOR Responsible Gaming Helpline or a qualified counselor. Recognizing the signs early gives you more options — and tbjl will support you every step of the way.
Quick Self-Check
Answer honestly. This isn't a formal assessment — just a moment to check in with yourself. If most of your answers concern you, consider using tbjl's tools or speaking to someone.
If most of your answers were in the first option — great. You're playing responsibly. If you selected the second option for several questions, consider setting deposit or time limits in your tbjl account settings. If you selected the third option for two or more questions, we strongly encourage you to use tbjl's self-exclusion or cooling-off tools, and to reach out for support. You don't have to wait until things get worse.
Getting Support
If you've decided you need to step back from gaming — whether for a few days or permanently — tbjl makes it easy to do that. No judgment, no complicated process. Here's how to access support through tbjl directly.
For Parents & Guardians
If you are a parent or guardian, you play an important role in preventing underage gambling. tbjl enforces its 21+ age restriction at the technical and KYC verification level — but parental supervision at home is equally important.
Here are practical steps to help protect young people in your household from accessing gambling platforms:
Use device passcodes and parental control features on shared smartphones and tablets. Do not allow younger family members to use devices that have tbjl logged in.
Never share your tbjl username, password, or OTP with anyone — including younger family members. Log out of the tbjl app when you're done playing.
Have honest conversations with teenagers about gambling — what it is, why the age restriction exists, and why it's not suitable for people under 21. Open conversations at home are one of the most effective protections.
If you believe a minor in your household has registered or is using a tbjl account, contact tbjl's live chat support team immediately. tbjl will investigate and take immediate action, including account closure and refund of any deposits.
Play With Confidence
The best gaming experiences are the ones you stay in control of. tbjl gives you the tools, the information, and the support to play responsibly — so that online gaming stays what it should be: fun entertainment, on your terms.